Shipping and Tracking Information
At i-stays, we aim to provide a smooth and efficient shipping experience for all our customers. Whether you're placing an order directly through our website or via our Amazon store, we’re committed to delivering your collar stays in a timely manner.
Shipping Process
Once your order is confirmed, our team works quickly to package and ship your items. You will receive a confirmation email with tracking details once your order has been dispatched. Please allow 1-2 business days for processing before shipping, depending on the shipping method selected at checkout.
Tracking Your Order
We provide tracking information for all orders, making it easy for you to monitor the progress of your shipment. You’ll receive a tracking number in your confirmation email, which you can use to check your order’s status online. If you have any issues or questions about tracking, feel free to reach out to us at info@i-stays.com for assistance.
Amazon Orders
For orders placed through our Amazon store, shipping and tracking are handled directly by Amazon. You can track your shipment through your Amazon account under the "Your Orders" section. Amazon provides various shipping options based on your location and preferred delivery speed.
Shipping Times
Shipping times vary based on your location and the shipping method chosen at checkout. Standard shipping typically takes 3-7 business days, while expedited options are available for faster delivery. For international orders, please note that shipping times may vary, and additional customs or duties may apply.
International Shipping Information
At i-stays, we’re thrilled to offer our premium collar stays to customers around the globe. We understand that international shipping can be complex, so we've put together some important information to ensure a smooth shopping experience.
Shipping Process
Once you place your order, our team will process and ship it within 1-2 business days. You will receive a confirmation email with tracking details as soon as your package is on its way.
Shipping Methods
We offer various international shipping options, which may vary based on your location. During checkout, you can select the shipping method that best suits your needs. Please note that delivery times may vary depending on the destination.
Customs and Duties
International orders may be subject to customs duties, taxes, and fees, which are imposed by your country's customs authority. These charges are the responsibility of the customer, and we recommend checking with your local customs office for more information regarding potential fees.
Tracking Your Order
All international orders come with tracking information. After your order is shipped, you will receive a tracking number that you can use to monitor your shipment’s progress.
Need Assistance?
If you have any questions regarding international shipping or need help with your order, please don’t hesitate to reach out to us at info@i-stays.com. Our customer service team is here to assist you.
Thank you for choosing i-stays! We appreciate your business and look forward to serving you worldwide.